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Interactive Intelligence Inc.
7601 Interactive Way
About Interactive Intelligence Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity a...
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As a result of this transaction, ...
As a result of this transaction, Interactive division managing director, André le Roux, has been appointed as managing director of Interactive Intelligence South Africa (Pty) Ltd., and is one of 40 ATIO employees who will transition to the new operation.
"We are regarded as one of the leading global Interactive Intelligence partners since signing up as a reseller in 2001," says Andre le Roux, MD of ATIO interactive division.
ATIO will provide the City of ...
ATIO will provide the City of Cape Town with a world class Nortel CS1000E VoIP platform as well as to implement the latest Nortel Contact Centre technology."We are certain that this project will position the City of Cape Town at the fore front of world class communication technology, and this will complement it's mandate towards local and international customer service delivery" says Andre le Roux, MD ATIO interactive division.
In part one of this exclusive ...
In part one of this exclusive four-part series, ATIO's Andre le Roux and Interactive Intelligence's Dave Paulding discussed Africa's rapid ICT growth and its impact on customer service.Now, they explain that African businesses shouldn't view contact centres simply as cost cutting mechanisms.
ATIO's Andre le Roux and Interactive Intelligence's Dave Paulding discuss Africa's rapid ICT growth and its impact on customer service on the continent...
Andre Le ...
Andre Le Roux
Managing Director African Region
(011) 235 7141