Amy Bilyea, Director of Budget and Accounting at Mercy Hospital Cadillac, recently returned from Africa doing exactly this.Amy traveled with two other people who were also employed by Trinity Health, Mercy Hospital's parent company.
This adventure was conceived through Trinity Health International
, a subsidiary of Trinity Health committed to enabling, teaching and assisting health personnel in developing and developed countries improve their services.Its goal is to contribute to quality, compassionate health care for the suffering and needy of the world.Amy
left on July 31 for the state of Lagos in the country of Nigeria, Africa.There, she
two counterparts, one a strategic business planner from Maryland and the other a nurse manager from California, toured a variety of hospitals and clinics in order to learn about hospital systems in Nigeria.
The hospital has 600 beds, 54 employees and only sees one patient a day, according to Amy
co-workers were able to assess needs, offer suggestions, and in turn, they wrote a report for Chief Akindele with their recommendations.
"One of my recommendations was for them to develop a financial ratio analysis, which will aid in decision making and profitability.One of the most interesting things was that their entire payment system is cash.It's not like how we have it here," says Amy
did a lot of research for potential donors to this hospital as well.She
learned that there are many worldwide companies with locations in Nigeria that build their own health clinics on site due to the lack of proper health care in the country.
"They said that if there were better hospitals in Nigeria, they'd use them," states Amy
.Through these conversations, she
determined that there were some promising resources for philanthropy that Chief Akindele could tap into to help realize his
dream of creating a state-of-the-art health facility in Nigeria.
Beyond the business of her
was touched by the Nigerian culture.
"While the rich are very rich and the poor are very poor, there is a great desire to help one another.This was one of the most encouraging things about my trip.It's their tradition to help people through health care or other means and they want to make this hospital happen.They want to be able to provide premier health care.This giving attitude is truly their way of life," says Amy
Cutline: While in Africa, Amy
visited local dignitaries to gain knowledge of their expectations of health care needs in Nigeria.Here, Amy is pictured with Governor Senator Rasheed Ladoja of Oyo State, Nigeria.