Salesforce.com EVP Alex Dayon to Address the Effect of Social Networking & Mobility on Customer Relationship Management at the Sales 2.0 Conference
Salesforce.com EVP Alex Dayon to Address the Effect
of Social Networking & Mobility on Customer
Relationship Management at the Sales 2.0
February 16, 2011, Santa Cruz, CA - Sales Dot Two Inc. today announced Alex Dayon, Executive Vice President of CRM at salesforce.com, as a keynote speaker for its March 7-8 Sales 2.0 Conference.
will speak at 10:25 a.m. on March 8 at the Four Seasons Hotel
in San Francisco.
will demonstrate how shifts in CRM technologies that are now more mobile, social, and open will radically affect the way sales teams approach customer engagement and internal team collaboration.
As Executive Vice President of CRM at salesforce.com, Dayon is responsible for driving the product vision of the Sales Cloud and Service Cloud, as well as leading the sales and marketing execution.
In a recent video interview, Dayon
specifically cited social networking and enterprise collaboration as two major influences on the increased potential for efficiency and effectiveness among sales organizations.
also named decision-making and business intelligence as other key trends in CRM for 2011.
Dayon will address the following questions with an expected audience of 400 VP- and C-level sales leaders: