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Wrong Alastair Brass?

Alastair Brass

Partnership Managing Director

Capita Customer Management Limited

HQ Phone: +44 20 7654 2152

Email: a***@***.uk

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Capita Customer Management Limited

17 Rochester Row

Westminster, London SW1P 1QT

United Kingdom

Company Description

Capita's customer management business has hosted the council meeting of one of its longest standing clients - the RSPCA, at its Dearne Valley site in Rotherham. The two-day programme saw members and volunteers come together to discuss a number of subjects ... more

Find other employees at this company (253)

Background Information

Employment History

Director of Transformation UK&I and Service and Quality Director

Thomas Cook AG

Head of Commercial Development

Dixons Group plc

Contact Centre Director

DSG International

Project Director


Chief Executive Officer



EPSRC Manufacturing Futures Network


Manufacturing Sciences and Engineering

Strathclyde University

Web References (18 Total References)

In a letter to Mark Tanzer, ... [cached]

In a letter to Mark Tanzer, Abta's chief executive officer, Thomas Cook's service, quality and transformation director Alastair Brass explained the difficulties that the company had experienced as a result of its recent decision to close its customer services offices in Bradford and relocate the operations to its offices in Falkirk and Peterborough.

Brass said that the company had witnessed "teething problems" since making the office switch and had introduced "extensive" training programmes in order to bring its staff members up to speed with the details of their travel jobs.

JRBH Strategy & Management [cached]

Alastair Brass Project Director:

JRBH Strategy & Management [cached]

Alastair Brass Project Director:

JRBH Strategy & Management [cached]

Alastair Brass Project Director:

JRBH Strategy & Management [cached]

Alastair Brass

Alastair Brass Project Director:
Project Director, Alastair Brass
Alastair joins us from Proctor & Gamble where he was responsible for the Western European making operations of a major P&G product line. Experience prior to P&G includes consultancy with AMEC Design & Management.
As well as strategy development Alastair also brings to the team a considerable track record of successful implementation of major strategic plans, including:
, Process and supply chain redesign , Major capital investment , Restructuring
Alastair graduated with an MEng in Manufacturing Sciences and Engineering with Management from Strathclyde University in 2000.
Outside of work Alastair is an avid sports car enthusiast and an accomplished tennis player. He is also a member of the EPSRC Manufacturing Futures Network.

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