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2017-01-05T00:00:00.000Z

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Wrong Adrian Heald?

Mr. Adrian Heald

Vice President

CMGA

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Company Description

The Celebrity Martini Glass Auction provides financial support by raising funds for the exclusive use of non-profit organizations. Our mission is simple: Making a difference through the power of art. The principal fundraiser is the annual Celebrity Ma ... more

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Background Information

Employment History

Founder and Director

ITSM Reporting Services Pty Ltd

Consultant Reporting Specialist

Australia Post

Director

ITSM Reporting Services Pty Ltd

Affiliations

Founder
Capacity Reporting Services Pty. Ltd.

Web References (89 Total References)


About Us

reportingservices.com [cached]

In 2004, Adrian Heald and Steven Dunn founded Captell Developments, to commercialise Captell Enterprise our flagship product for IT service management reporting.

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Adrian Heald
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Adrian is the founder and a Director of ITSM Reporting Services.
Adrian is a recognised expert in service management reporting, regularly presenting at industry conferences in Australia and overseas. He has a wealth of public and private sector experience implementing reporting systems including cost attribution and invoice verification systems, tuning and capacity planning.
Adrian has worked in the IT industry since 1986 in roles including operator/shift leader, applications programmer, systems programmer and capacity manager. In 1995 he began working as a freelance contract consultant providing capacity management services to many private and government organisations. A year later he formed Capacity Reporting Services Pty Ltd to further develop capacity planning methodologies and software. In 2004 he set up Captell Developments, which, in 2011 transformed into ITSM Reporting Services to better focus on delivering a complete IT service management reporting solution.
A former vice-president of CMGA, Adrian has written and presented more than a dozen papers at the organisation's annual conferences. He has also had papers published by CMG US. He is based in Melbourne, Australia but travels extensively throughout Australia and overseas on request to demonstrate his innovative product.


About

www.reportingservices.com [cached]

Adrian Heald is the founder and a Director of ITSM Reporting Services. Adrian Heald adrian@reportingservices.com

Adrian is a recognised expert in service management reporting, regularly presenting at industry conferences in Australia and overseas. He has a wealth of public and private sector experience implementing reporting systems including cost attribution and invoice verification systems, tuning and capacity planning.
Adrian has worked in the IT industry since 1986 in roles including operator/shift leader, applications programmer, systems programmer and capacity manager. In 1995 he began working as a freelance contract consultant providing capacity management services to many private and government organisations. A year later he formed Capacity Reporting Services Pty Ltd to further develop capacity planning methodologies and software. In 2004 he set up Captell Developments, which, in 2011 transformed into ITSM Reporting Services to better focus on delivering a complete IT service management reporting solution.
A former vice-president of CMGA, Adrian has written and presented more than a dozen papers at the organisation's annual conferences. He has also had papers published by CMG US. He is based in Melbourne, Australia but travels extensively throughout Australia and overseas on request to demonstrate his innovative product.


Captell - About Us

www.captelldevelopments.com [cached]

Adrian Heald Adrian Heald is the founder and a Director of Captell Developments.

adrian@captelldevelopments.com
View Adrian Heald's profile on LinkedIn
Adrian is a recognised expert in capacity management, regularly presenting at industry conferences in Australia and overseas.
He has a wealth of public and private sector experience implementing capacity management systems including reporting systems, cost attribution and invoice verification systems, and tuning and capacity planning.
Adrian has worked in the IT industry since 1986 in roles including operator/shift leader, applications programmer, systems programmer and capacity manager.
In 1995 he began working as a freelance contract consultant providing capacity management services to many private and government organisations.
A year later he formed Capacity Reporting Services Pty Ltd to further develop capacity planning methodologies and software. In 2004 he set up Captell Developments. A former vice-president of CMGA, Adrian has written and presented more than a dozen papers at the organisation's annual conferences. He has also had papers published by CMG US.
Testimony to his reputation, Adrian has secured more than $300,000 in State and Federal government grants to further the development of Captell.
He is based in Canberra but travels extensively throughout Australia and overseas on request to demonstrate his innovative product.


About

www.captelldevelopments.com [cached]

Adrian HealdAdrian Heald is the founder and Director of CapTell Developments.

adrian@captelldevelopments.com
Adrian is a recognised expert in capacity management, regularly presenting at industry conferences in Australia and overseas.
He has a wealth of public and private sector experience implementing capacity management systems including reporting systems, cost attribution and invoice verification systems, and tuning and capacity planning.
Adrian has worked in the IT industry since 1986 in roles including operator/shift leader, applications programmer, systems programmer and capacity manager.
In 1995 he began working as a freelance contract consultant providing capacity management services to many private and government organisations.
A year later he formed Capacity Reporting Services Pty Ltd to further develop capacity planning methodologies and software.In 2004 he set up CapTell Developments. A former vice-president of CMGA, Adrian has written and presented more than a dozen papers at the organisation's annual conferences.He has also had papers published by CMG US.
Testimony to his reputation, Adrian has secured more than $300,000 in State and Federal government grants to further the development of CapTell.
He is based in Canberra but travels extensively throughout Australia and overseas on request to demonstrate his innovative product.


Active Query Builder - Testimonials

www.activequerybuilder.com [cached]

Adrian Heald, Director of Captell Developments

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