Spectrum Corporation

Location:

10048 EasthavenHoustonTexas77075United States View Map

Revenue:

$36 Million

Employees:

125

Phone:

(713) 944-6200

Fax:

(713) 944-1290
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Description:

Spectrum Corporation is a leader in Unified Contact Center Reporting (UCCR). UCCR is a process of extracting real time and historical data from contact center applications, transforming that raw data into information and publishing that information in useable reports for all levels of the contact center. The reports are seen on dashboards, LCD screens, desktops, wallboards, web based reports, email and smartphones. Spectrum's strength in the UCCR process lies in the ability to extract and collect the raw data using one of six different methods. This unique strength is what puts Spectrum ahead of others in the contact center reporting arena.

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