Who is ZoomInfo?
Where does ZoomInfo get its information?
Can I remove my profile from ZoomInfo?
I have filled in all of my criteria, how do I run my search?
What are/ how do I use Alerts?
What are/ how do I use Lists?
How do I export?
How many exports have I used and how many do I have left?
How can I purchase more exports?
Does ZoomInfo use Boolean search operators? How do I enter multiple keywords?
I want to do a company search, but my results came back with people (or vise versa). How do I choose what type of search to do?
Which browsers do you support?
What is ZoomInfo Community Edition?
How do I change my password?
I forgot my login information.
I registered for a free account, how do I use my Contact Credits to view profiles?
ZoomInfo is the most comprehensive source of business information. Our information can be accessed from searches on ZoomInfo.com or from our subscription products. This information is gathered from the same publicly available web sources that are searched by other major search engines like Yahoo and Google, and accessible to any person surfing the web.
The short answer is that ZoomInfo found it on the public web. The longer answer is that the information making up a ZoomInfo profile was found on one, dozens, or even hundreds of public sources across the Internet, and intelligently assembled into a single, concise professional profile using ZoomInfo's proprietary technology. You will see a date associated with every online source, which will let you know how recently the text was available on a public web source.
If you change jobs, you can update or delete items in your employment history by registering for a free ZoomInfo account and making changes to the existing employment records. The changes you submit will take up to ten business days to appear on the ZoomInfo site.
To completely remove your professional profile from ZoomInfo's website, visit http://www.zoominfo.com/lookupEmail to enter your valid email address, search for your profile, and initiate the removal process.
If the ZoomInfo profile in your name is associated with a different, invalid email address or unconnected with any email address, this online tool will not return any matches. If you see your name in the ZoomInfo search results and the online tool does not return any matches for your valid email address, please send an email to email@example.com containing the www.zoominfo.com URL (web address) for the page where you are seeing your name and employment history to and we will investigate.
ZoomInfo cannot fulfill your request unless you include the link to your profile, so be sure to include it in your email message. The URL you send should be in the following format: http://www.zoominfo.com/#!search/profile/person?personId=457877&targetid=profile
You don't have to click a Search button at all. Simply enter in your search criteria and your results will start to populate. You can click on the People or Companies tab to see results.
ZoomInfo Alerts allow you to follow updates made to profiles in the database. You can set alerts on a single person's profile, or on specific search criteria to receive notification when updates have occurred, such as CEO's leaving or joining software companies in Massachusetts.
The Lists feature allows you to save lists of people and companies so you can work with them later, and is also where all exported lists are stored.
If you have the export feature available on your subscription clicking Export allows you to export one or more selected records from ZoomInfo in a spreadsheet format. After selecting profiles, click on Export and a box will appear with three exporting selections: The records selected, A list of, and All. Make your selection and click Export List. Your data will be available as a .CSV file that can be saved as a Microsoft Excel worksheet.
To see how many exports you have used and have remaining on your account click Account then My Account. Here you'll see your Export Activity.
If you would like to purchase additional exports please contact your sales representative or ZoomInfo Client Services at (781) 693-7575.
ZoomInfo uses basic Boolean-the operators OR, AND, NOT and Quotation Marks (" "). Use OR to enter multiple keywords, for example accountant or accounting.
When your search results come up, there will be a tab at the top that says People and next to it a tab that says Companies. You can click back and forth between the two tabs to see your desired set of results.
ZoomInfo supports the following browsers:
To learn more about ZoomInfo Community Edition, please visit
To change your ZoomInfo password, sign in to your account and click My Account at the top right. Click Change next to your password in the Account Information section.
It happens to the best of us. On the login page, click the Forgot your password? link under the login box to reset your password and we will send a message to the email address you used to register which will allow you to re-set your password.
If you have forgotten your password and no longer have access to the email address you used to register, we cannot send the password re-set message to a different email address. This is done to maintain your security and prevent a third party from obtaining access to your account.
By Registering you can view contact information for 5 contacts per calendar month. Update your ZoomInfo profile by adding your location, business telephone number, and work history to get 15 free monthly contacts. Providing this information will automatically create and publish your profile in the ZoomInfo Database.
To use a credit, hover over the 'View Profile' link and click 'Click to use 1 of x remaining contacts'. You can see the five most recently accessed profiles by going to your Account page.