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Zoom Information Inc. Privacy Policy 1.16.08
Zoom Information Inc. Privacy Policy 1.16.08 ZoomInfo realizes that you care about the use of information about you, and we respect your concerns. We have put strict policies into place to ensure that the privacy of your personal information is protected while still enabling you to make use of the products and services provided by ZoomInfo. ZoomInfo’s Products/Services ZoomInfo is a business information search engine. ZoomInfo has several products and service offerings, including the free business information found on our public website http://www.zoominfo.com/, subscription-based services and advertising services available through the ZoomInfo Bizographic Targeting Network. What information does Zoom Information use to create its Public Profiles? ZoomInfo is a business information search engine that scans web sites and gathers information it finds about people and companies. This information is gathered from the same publicly available web sources that are searched by other major public search engines and accessible to any person surfing the web. Once we have collected information about a person or company, we combine multiple mentions of the same person or company into an individual Public Profile. The resulting Public Profiles are then made available to the public through the ZoomInfo service. Additionally, ZoomInfo allows users to create and/or update their own Public Profile. Any information provided by a user to be part of his or her Public Profile will be available to the public as part of the ZoomInfo service. Users who create and/or update their own Public Profile can change or delete any information they provide if they choose to do so. Please use caution when posting personal identifiable information. Please see the Unsubscribe/Opt-Out Requests section of this document for further information. ZoomInfo’s Advertising Network The ZoomInfo Bizographic Targeting Network is a network of publishers and websites that have joined together to improve ad delivery to business professionals, while maintaining the stringent privacy of user data. The Bizographic Targeting Network matches ads to a visitor’s bizographics, or business demographics - industry, functional area, seniority, size of company, education, sex, location, etc – as they traverse the Bizographic Targeting Network. The Bizographic Targeting Network only captures non-personally identifiable information (Non-PII), ensuring the privacy of all business people reached through the network. Other Information Collection and Use Like many other web-based service providers, ZoomInfo collects limited non-personally identifiable information provided by your browser as you use our website, services and traverse the Bizographic Targeting Network. This is done using cookies (see information on cookies below) in order to provide the best possible services to you and our other users and to target ads most relevant to you on ZoomInfo.com and across the izographic Targeting Network. This Non-PII may include (but is not limited to) IP address, browser type, time and date of use, and any activity performed while on our Website or using our services. When you are viewing a Public Profile on ZoomInfo, you will have the opportunity to forward it via email to a friend or email the person named in the Public Profile. If you choose to use one of these features, we may require you to submit your name and email address and/or the name and email address of your friend. ZoomInfo uses this information for the sole purpose of sending this one-time email and will not store the information or use it for any other purpose. Visitors to our site may choose to submit their personally identifiable information so that they can learn more about our services or register to take part in a ZoomInfo- sponsored event. This personally identifiable information may be associated with non- personally identifiable information may include (but is not limited to) IP address, browser type, time and date of use, and any activity performed while on our Website or using our services. In order to make use of certain ZoomInfo online products and services you may be required to register as a user. From time to time we may use your personal email address to send you information and keep you informed of products and services in which you might be interested. You will always be provided with an opportunity to opt-out of receiving such information. Your contact information may also be used to reach you regarding issues concerning your use of our services or our site, including changes to this privacy policy. Your information may also be used to assist in the better targeting of search results and advertising as part of your use of this service. Please see the Sharing of Public Profile Information section of this document for further information on removing your profile. ZoomInfo may aggregate subsets of non-personally identifiable customer data for the purpose of understanding our customer base, determining how we may serve you better, and enhancing the services that we and our customers can provide you. Credit Cards When you register to update your Public Profile, you may be asked to submit a credit card in your name to validate your identity and ensure the security of your Public Profile. This is a one-time encrypted transaction for identity confirmation and we will not store your credit card number or reuse this information in any way. Credit card information used for the purposes of purchasing ZoomExec services will be stored in an encrypted form, and will not be sold, shared or used again without your prior consent. Security The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of Internet transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us using our support form at http://www.zoominfo.com/AboutUs/index.php/contact-us?page=privacy-policy. Access to Personally Identifiable Information If your personally identifiable information changes, or if you no longer desire our service, you may update or delete the information by logging in with your username and password in and making the change. You may also email your request to update or delete your information using our support form at http://www.zoominfo.com/AboutUs/index.php/contact-us?page=privacy-policy or by contacting Zoom Information by telephone or postal mail using the contact information shown at the bottom of this privacy policy. Confidentiality of Personally Identifiable Information ZoomInfo will not sell, rent, license or otherwise share the personally identifiable contact information (i.e. your registration email address, billing address, etc.) that you submit in the context of registration for our services. To better target ads that are most relevant to you across the Bizographic Targeting Network, ZoomInfo may access the Non-PII that may have been collected in the registration process. Personal information such as name, address and phone number is never accessed. If your email address is publicly available on the web and ZoomInfo's search engine collects it, ZoomInfo may make this information available to third parties after giving you the opportunity to opt out via email. If you register for a ZoomInfo event with a third-party speaker, your personally identifiable contact information will generally be shared with the speaker. Information that you may provide, at your discretion, in creating or updating your Public Profile, however, is intended for public disclosure and thus can be viewed by third parties. We post customer testimonials on our web site which may contain the customer's name. We always get consent from the customer prior to posting any testimonial. Disclosure of Non-personally Identifiable Information Non-PII may be shared with our network partners participating in the Bizographic Targeting Network to segment and better target relevant ads to you. Personal information such as name, address and phone number is never shared. Cookies Most websites, including ZoomInfo and members of the Bizographic Targeting Network, use a feature of your browser to set a cookie on your computer. The site placing the cookie on your computer can then recognize the computer when you revisit the site to allow auto log in, assist with delivering you relevant ads and track how you’re using the site to help customize your user experience. You are free to decline cookies. You can configure your browser to accept all cookies, reject all cookies, erase cookies or notify you when a cookie is set. You can also click here to opt out of data collection and targeting cookies from the Bizographic Targeting Network. This Opt-out is cookie-based. In order for the opt-out to work on your computer, your browser must be set to accept third party cookies. If you buy a new computer, change web browsers or delete this cookie, you will need to perform the opt-out task again.You will need to do this for each computer/browser you use. Unsubscribe/Opt-Out Requests ZoomInfo gives you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by visiting http://www.zoominfo.com/unsubscribe. After we receive your request, we will send you an email message to confirm that you have been unsubscribed. You may also communicate your opt-out request to Zoom Information by telephone or postal mail by using the contact information at the bottom of this privacy policy. Links to Other Sites This Web site contains links to other sites that are not owned or controlled by ZoomInfo. Please be aware that we, ZoomInfo, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site. Third-Party Advertisers The ZoomInfo service includes both direct and third party advertising. Advertisers may use cookies and other technologies to measure the effectiveness of their ads and to increase the likelihood that the ads served are relevant to you. ZoomInfo does not provide any personally identifiable information to third party advertisers, and ZoomInfo does not control or have access to the cookies that may be placed by these advertisers or to the information they collect. As part of the Bizographic Targeting Network, ZoomInfo may collect, host and manage the personal information that our Bizographic Targeting Network partners have chosen to collect from their sites. If you want to delete these advertising cookies and/or those of other NAI member advertisers, you may opt-out by visiting http://www.networkadvertising.org/optout_nonppii.asp. Service Providers ZoomInfo uses Aria Systems to process credit card payments on our site. When you use a credit card to pay for ZoomInfo services, your name, billing address, email address and credit card information will be submitted to Aria Systems for verification. Aria Systems is prohibited from using your personally identifiable information for any other purpose. You can learn more about Aria Systems’ privacy policies by visiting this web page: http://ariasystems.com/company/legal/privacy. ZoomInfo uses software hosted by Eloqua Corporation ("Eloqua") to provide us with information regarding our customers' activities on our site. When you visit our site, Eloqua may set cookies on our behalf and may receive information about your browsing activity on our site. Additionally, using the Eloqua service, we may link that cookie information to personally identifiable information that you have provided to us, such as your name and email address. Eloqua has confirmed to ZoomInfo that it will not sell or make available any of your personal information to a third party, or use it themselves to market products and services not related to our site. In light of the cooperation between ZoomInfo and XING and in order to offer the best possible service of both platforms, ZoomInfo will validate the email address entered during the ZoomInfo registration process with XING in order to confirm an existing XING membership. For these purposes you agree that XING (XING AG, Gänsemarkt 43, 20354 Hamburg, Germany) automatically validates the registered email address and transmits this information on to ZoomInfo. You also agree that XING transmits your XING ID and the respective XING Page Name to ZoomInfo. Disclosures under Law We make every effort to preserve user privacy. We cooperate with legal authorities when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process served on ZoomInfo. Children The products and services of ZoomInfo are not targeted to or intended for children under the age of 13. If you are under 13, you may not submit information about yourself to ZoomInfo. ZoomInfo reserves the right to remove any information from its service at its own discretion. Sharing of Public Profile Information All information that is contributed by our users for inclusion in their public Public Profiles, in addition to that collected by us from public web sources, will be available to ZoomInfo and anyone using the ZoomInfo website and other Zoom Information services. If you would like us to remove your Public Profile from our service, send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your request and the web address of your Public Profile, and we will gladly remove your information. NOTE: ZoomInfo only collects and displays information that can already be found on any public search engine. Because the web is constantly changing and we search millions of new and old web pages every day, your information may be acquired again by our service without our knowledge. We recommend that you check back monthly to ensure that your Public Profile contains only the information you choose to have displayed, and that our search tools have not re-discovered previously deleted information. The best way to avoid having your information found by our search engine (or any other search engine) is to contact the operator of the website that contains the original source(s) of the information and ask for the operator to remove the displayed information from the web. Zoom Information complies with the Safe Harbor Privacy Principles of the Safe Harbor Program of the U.S. Department of Commerce. Contact Us If you have questions or concerns regarding this statement, you should first contact: Zoom Information Privacy Site Coordinator If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns." Updates If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage of www.zoominfo.com, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it to third parties. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage. |
