Independent Business Process Outsourcing (BPO) Consultant. PMI-Certified Project Management Professional (PMP) with 15 years of consulting and business management experience. See my profile or www.brightpop.com for additional info.
I have a long track record of successfully implementing Customer Relationship Management(marketing, sales, service, technical support, contact center) and Supply Chain Management (inventory, order management) solutions. I'm certified in Microsoft, Oracle, PeopleSoft, SAP and Siebel technologies, and currently obtaining my New Media/Web 2.0 credentials in the Digital Media Arts and Sciences Masters program at Harvard University on a part-time basis.
My experience spans multiple industries including banking, chemicals, electronics, food and beverages, government, health care/pharma, retail and software. My clients have included companies such as Cablevision, Citigroup, IBM,Johnson & Johnson, Kraft Foods and Walgreens. My expertise spans major CRM/ERP platforms including Microsoft, PeopleSoft, Oracle, SAP, Salesforce and Siebel.
I acquired my consulting practice management and business development experience with the Big 4, Tier 1 integrators and major software companies, along with solid Program Management Office (PMO), Information Technology (IT) Governance and Quality Assurance skills at all levels from Consultant through National Practice Director.
You can obtain additional information online including an MS Word profile, case studies, and rate guidance by going to www.brightpop.com. You can also contact me by phone at 434-851-8610, toll-free at 800-541-1500; or via e-mail at info@brightpop.com.
David L. Boone, PMP
VISIT MY FULL PROFILE at www.brightpop.com
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