Can Güzelis(http://www.canguzelis.com)Can Güzelis was born on 27th of July 1978 in Istanbul. He had finished his High School in Ozel Kalamis in year 1996. Then on he went to Oxford to study Business. He had graduated from Oxford Brookes University (www.brookes.ac.uk) with an outstanding first class honours on Business Administration and Management. He had been awarded the Best Performance Prize in his first year; rarely given to International Students. He is still the Alumni leader for Oxford Brookes Business School in Turkey. Following his studies in Oxford, he had completed his MSc studies in Leeds University on International Marketing Management. (www.leeds.ac.uk) He came back to Turkey on September 2001 holding up two degrees from two Internationally reputable University.Right away, he started working for CMC Turkey (CustomerManagement Center) (www.cmcturkey.com) as a Project Development Specialist. CMC is the biggest independent Call Center in Turkey providing CRM and eCRM solutions to reputable business customers.He founded CFI (Claes Fornell International) Group Turkey in 2002 to measure customer and employee satisfaction index for both individual businesses and industries as a whole. (www.cfigroup.com) Basically, CFI Group assists its clients worldwide to maximize shareholder (or otherstakeholder) value by optimizing customer and employee satisfaction. A version of the same methodology is used in the American Customer Satisfaction Index (ACSI) (www.theacsi.org), for which CFI Group has developed the software and licenses it to the National Quality Research Center at the University of Michigan.In year 2003 he had developed projects for Ulusoy Maden InsaatInc. As a result, he had attracted a billion dollar contract from Jebel Ali International to a FTZ (Free Trade Zone) in Istanbul; Sabiha Gökçen Airport. (The ITEP Project) (www.jafza.ae) The consortium leaders were as follows: Jebel Ali International, Ulusoy Maden Insaat, The Services Group (www.tsginc.com), Brookwood Capital. The offer was made to SSM (Savunma Sanayi Mustesarligi) namely Undersecretariat for Defence Industries for 50 years of leasing the land. (www.ssm.gov.tr) The project is pending due to insufficient political interest and lacking managerial skills of the Turkish government officials to attract FDI (Foreign Direct Investment).He has been awarded on 26.11.2004 by the "Blue Diamond Laboratory"; the Certificate of Diamond Grading and Identification. (The Course for Diamond Grading and Basics) (www.zenpirlanta.com)He also holds a certificate from the Scottish Whiskey Heritage Center in Edinburg for his contributions on the R&D facilities to improve end-user satisfaction. (www.whisky-heritage.co.uk) (year 2004) What is more, he imported Lush (hand-made cosmetics and soap) (www.lush.co.uk) from the UK to Turkey several times until he discovered the poor quality of the products does not match up with Turkish consumer interests even though the prices are competitively low in the market.He then joined to his base in Malatya to start up his military service.(25.02.2005) He served in the Personnel Department of the TurkishLand Forces namely "S-1" in Sivas/Temeltepe. He holds two greeting awards for best performance from his barracks managing officer. (Infantry Commander - Major Mehmet ATES) He also attended an airplane modelling certificate programme in Sivas where he was awarded with an excellence certificate by the Turkish Aerospace Industries. (www.tai.com.tr)Can Güzelis currently owns a jewelery shop in Grand Bazaar (www.kapalicarsidergisi.com - www.kapalicarsi.org.tr), Turkey and 2others in Kuyumcukent (www.kuyumcukent.com.tr) He now dealswith rough and finished diamonds from a reputable sightholder of De Beers Company. He transfers these diamonds to Turkey and trades them to several well-known wholesalers. (family business for over 30 years) Apart from this, he manufactures hand-made 14K gold costume jewellery using semi-valuable stones such as ruby, sapphire and emerald. He exports them to
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