Insight Communications Company Inc

Industry:	Cable & Satellite
Ranking:	Russell 3000
Revenues:	$1.3 Billion
Employees:	4,035

Description

Insight Communications Company, Inc. is the tenth largest cable operator in the United States with approximately 722,000 customer relationships in the three contiguous states of Kentucky, Indiana and Ohio. Headquartered in New York City, the company was formed in 1985 by cable veterans Michael S. Willner and Sidney R. Knafel.

Insight pursues an aggressive business strategy to deliver leading-edge technology and outstanding customer service to its customers. Its high-capacity broadband network supports numerous advanced services including high-definition television (HDTV), digital video recorders (DVR), video on demand (VOD), subscription video on demand (SVOD), two tiers of high-speed Internet access service, voice telephony and digital cable, in addition to traditional video. The ability to bundle these services enables Insight to provide consumers with more choice and convenience, engendering increased customer satisfaction and customer loyalty.

Customer satisfaction is Insight's highest priority, and the company employs extensive, sophisticated research tools to understand what customers want and need. Customer care is locally based, providing the company with a strong competitive advantage, as Insight employees understand the character of the communities in which they work and serve.

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Monthly Unique Visitors:	26,737
Site Rank:	66,681
Trust Rating:	Trusted
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News Archive

Insight Drives Digital Upgrades.(Insight Communications Company Inc.) Multichannel News; 10/19/2009 by Todd Spangler Insight Communications has completed digital-simulcast upgrades across its footprint -- delivering all channel lineups in digital format -- and expects to kick its top broadband tier to 30 Megabits per second by the end of 2009. By simulcasting every channel in digital, Insight ...more

People.(Cox Communications Inc. director Omar Deveraux )(Insight Communications Company Inc. general manager Jerry Avery )(Warner Bros. senior vice president Dave Dickman ) Multichannel News; 10/19/2009 by Staff Arris Ralph Galione has joined Suwanne, Ga.-based Arris as vice president, sales for the Comcast account. He had been head of Cisco's Comcast divisional account team. AWRT American Women In Radio & Television has named Sylvia Strobel as interim president, replacing recently named WICT ...more

A Master Juggler: Insight's Griffith Keeps Her Eye on the Ball.(Insight Communications Company Inc.)(Melani Griffith) Multichannel News; 1/25/2010 by K.C. Neel Melani Griffith Senior Vice President, Programming and Video Services Insight Communications As senior vice president of programming and video services at Insight Communications, Melani Griffith has a lot of balls in the air. She is responsible for the management and strategy of the ...more