TravelBrokers/Carlson Wagonlit Travel

Industry:	Travel Agencies & Services
Revenues:	Under $20 Million

Description

The account management program we deliver provides program expertise, management reporting development, travel industry trending and benchmarking and best practice programs. This translates into hard dollar savings for the corporation.

We are responsible for the unbiased procurement of travel on the part of our customers. In an environment in which employees book direct with the carriers, there is no assurance of best available fares; options or creative pricing that our agents are trained to seek out.

We offer decision support to your company in the assessment and negotiation of vendor deals.

We offer customer advocacy. If you have a problem with a particular part of your travel experience, we are here to act on your behalf to see that restitution is made. We are part of the Carlson Wagonlit Travel Network, one of the largest travel management companies in the world. Carlson, with their size, clout, influence and buying power, continues to fight aggressively to improve the travel experience and air transportation in particular, for all our customers.

TravelBrokers/Carlson Wagonlit's Corporate On-Line Booking Tool - ResX.com. Easy to implement, it allows you to have access, on-line, to the most accurate availability, as well as the best fare searching technology. You can shop and book trips on-line and enjoy the benefits of automatic travel policy compliance controls. ResX.com helps manage costs, improves convenience and is easy to maintain.