| Revenues: |
$2.4 Million |
| Employees: |
26 |
Description
Since 2003, New Wave Industries, founded in 1999, has quadrupled its sales.
In 2005, the company built an audio/video studio that is complete with a 30-foot green screen and an audio drop booth. Rondeau says the high quality of the company's in-house studio has allowed it to offer creative production services for television, radio, CD/DVD and Web service.
Last year, New Wave developed a state-of-the-art data hosting center for service collocation, dedicated/sharing hosting, disaster recovery, offsite backup and data vaulting.
New Wave Industries divisions include; NWI Networks, WalkontheWeb, CTPhoneBook.com, PIT Industries and EmailRelations.
Among the company's offerings are Web design, graphic design, ad layouts, e-commerce solutions, network development, computer sales and services, consulting, Web site marketing (search engine optimization) and promotion, multi-media services such as streaming video, promotional mini-CDs and DVDs, Internet and custom kiosks and point-of-sale systems, database integration, Web hosting and Internet access.
New Wave has strong affiliations with Network Solutions, Cisco, HP, IBM, Lonova, NetClarity and Radware - all of which further broadens its depth of services and capabilities, says Rondeau.
Last June, the company launched a program of partnership with NetClarity, a leading provider of vulnerability management products.
"With a growing roster of customers in the banking, health care, government and public sectors, we wanted to create a program offering to help these clients [with their] most critical network assets, and reduce their IT compliance workload," says Rondeau of the new offering.
The product will give New Wave clients the option of buying the solution and managing it internally, or contracting with New Wave to manage the system. Says Gil Roeder, chairman and CEO of NetClarity, "New Wave Industries is a rapidly growing and very technically savvy organization. We are pleased to have been selected as their network security partner in the next phase of their growth."
Because security is such a huge concern and consideration for many of New Wave's clients, the company's Web hosting and collocation center has 24-7 security monitoring with unattended access to equipment, a combination biometric hand scanner, and access cards that are required to enter the collocation area.
New Wave has an impressive client list that includes Marketing Resource Consultants, Farmington Savings Bank, Bozzuto's, Columbia, Pfizer, FOX Television, Foxwoods Casino, the State of Connecticut's Department of Public Health, the Mystic Hilton and the Max chain of restaurants.
"We interviewed several Web design companies, and New Wave stood out among them," says Craig Porter, assistant vice president and marketing manager for Farmington Savings Bank. "They are very easy to work with, and extremely responsive to our objectives."
Rondeau is pleased but not surprised that his company has experienced such rapid growth. The firm has doubled its sales almost every year of its existence and is on track to do the same this year. New Wave is a privately-held company.
"We are excited about where we have come in nine years. It was a major production bringing the company from a garage to [our current location]. We are hands-on people, and we are very good at multitasking. We have to be."
New Wave moved into its current headquarters in 2001, and the new facility-a 10,000-square-foot space in a 31,500-square-office building the company owns on Day Street-was up and running in six months. The firm leases the remaining space in the building.
Despite his age and youthful appearance, Rondeau was no novice when he launched New Wave. At the age of 16, he started a European car part import business, which led to a second company, Virtual Designs and Storage. New Wave was the next logical progression. "I have never been afraid of hard work, and I never had any doubts that this would work in a big way," he says. "One of the reasons the company has been successful is that we are all friends, and most of us would rather be at work than anywhere else. We make it a fun, interesting and challenging place to work. We hardly have any turnover, which means we have a continuity that benefits our clients."
One of the key members of New Wave's management team is 31-year-old Jamie Welch. The pair met through a mutual friend. Welch lives in Wallingford and Rondeau in Burlington. Welch is the company's Vice President, and has been with Rondeau almost every step of the way.
"We put in 80-hour weeks, but when you have a feel of ownership, you want to make the company succeed and you do what you have to do. There is pressure involved in wanting to be a marketplace leader, but we look forward to the challenge and stress of getting to where we want to be," he says. "The technology field changes so rapidly, you have to stay ahead of the curve and always come up with creative solutions and products that help your clients and bring new ones in. Having a diverse product offering internally and so many partners is a major plus when we approach a new client. We can offer such a wealth of not only products, but support, which [means they don't] have to go searching for someone to manage and service the systems they buy. That's a powerful tool we have at our disposal. It's one-stop shopping."
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