Description
For over 15 years, CyberWolf Inc. has been dedicated to helping independent book publishers grow and prosper through the use of ACUMEN Book, our business management system. Our primary focus is to make ACUMEN a "great technology value" in a business and technology world that keeps evolving. Our organization is defined by a relentless pursuit of system improvements and customer service. We have a policy that any modification to the core system is fully documented and made available to all clients. We release a minimum of 4 versions a year. We are firm believers in an open communication paradigm. Unlike many other software system vendors, we have a published price list. We encourage you to find out more about our clients in World Community. The ACUMEN Book Evaluation Product is inexpensive, comprehensive and can be purchased before making the decision to buy ACUMEN. It is a fully featured version of ACUMEN Book, including a complete tutorial and documentation, limited only by the number of records. Product Info also provides a detailed introduction to ACUMEN Book. These tools are indispensable to a publisher, because it allows you to fully experience our software system prior to purchasing. At CyberWolf we recognize that great technology is not enough. To be effective in today's business world, it must be usable technology. To that end we are dedicated to designing excellent interfaces, writing top-notch documentation, and offering ongoing education and training. See Implementation for more about training, technical support and changing to ACUMEN Book from other software systems. Finally, we place a high value on community building. We have found that our clients greatly benefit by networking with each other and by sharing information about their operations. This interchange is promoted by the ACUMEN Networked Users Group (NUG), an email forum where publishers can get solutions to technology questions and exchange ideas. In addition, our Development Center offers an innovative technology, which enables our clients to guide ACUMEN's development in the ways that matter most to them. CyberWolf also hosts user conferences where we can interact and learn from our clients in person. We recently received this message from Brad Wolaver at The Mountaineers Books: "I appreciate your openness to ideas. You have truly pioneered a great way of working in the software engineering business. Your ability to create a community of users is greater than most other software companies out there. This is a huge advantage, and certainly encouraging for companies that see the potential functionality of your software in the future. Your ability to rapidly engineer and develop new solutions is something we considered in our decision to go with ACUMEN, and you have proven those abilities time and again. Thanks again for your accessibility and kindness in reaching out to your ACUMEN community. Look forward to working with you further." The relentless pursuit of system improvements; a dedication to usability; the belief in a strong publishing community; a straightforward culture of openness and interaction -- all of these form the foundations on which we continue to build the CyberWolf organization.
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