FrontRange Solutions Inc. develops software and solutions that allow organizations to deliver extraordinary customer relationships and service. An international market leader in customer-centric software for more than 11 years, the company is headquartered in Colorado Springs, Colorado,... more

KANA Software, Inc. (KANA) develops, markets and supports customer communications software products. KANA solutions automate the processes needed to serve its clients’ customers. KANA provides an integrated solution, which enables organizations to deliver service across all channels,... more

RightNow Technologies (RightNow) provides on demand customer relationship management software and services RightNow's technology enables an organization's service, marketing and sales personnel to leverage a common application platform to deliver service, to market and to sell through the... more

Motive Communications powers online customer care by offering software solutions that automatically connect online users to a company's answers and experts when they have problems. These products are used to build unique e-service networks that help companies foster customer loyalty,... more

LivePerson, Inc. (Liveperson) is a facilitator of online ecommerce interaction, enhancing real-time sales, customer support and personalized expert advice. LivePerson’s hosted platform supports and manages real-time online interactions chat, voice/click-to-call, e-mail and... more

ServiceWare Technologies, Inc. is a provider of knowledge-powered applications for customer service and IT support. ServiceWare empowers organizations to deliver superior service while reducing costs. ServiceWare's problem resolution software, ServiceWare Enterprise(TM), enables agents... more

Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs. The Parature suite of modules empowers associations,... more

Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of J2EE-compliant, web-based service desk, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime's vendor-neutral... more

VSI provides a multi-tiered menu of extensive services, including custom software, interface development, connectivity expertise, and database conversion assistance. Implementation consulting, planning, hardware procurement, technical support, education and training are also integral... more

The Vantive Corporation is a leader in Customer Relationship Management (CRM) solutions, with more than 700 customers worldwide.

Founded in 1989, GoldMine Software Corp. is a leading, worldwide developer of software solutions for customer relationship management (CRM) and Infrastructure Resource Management (IRM) for small to medium-sized businesses. GoldMine has been implemented by more than 700,000 users in... more

Mastek, a US $ 91 million publicly held, global IT application outsourcing company with global operations, that delivers cost effective quality solutions as per the customized requirements of Fortune 1000 organizations worldwide. With its principal offshore delivery facility based at... more

Primus is a leading provider of knowledge-enabled software that empowers CRM implementations and helps drive customer satisfaction for Global 2000 companies. The Primus(R) Associative Search Engine delivers powerful search, retrieval, and authoring capabilities that enhance traditional... more

By fundamentally changing the way information is shared between customers and staff, Transversal enables organisations to transform the quality and efficiency of customer service. We deliver the right answer at the right time and eliminate customer frustration and ultimately lost... more

Neocase Software is a private customer service and CRM software solutions company located in San Francisco, California for North America operations and in Paris for Europe operations. Investors in the company include Iris Capital, CDC, and Supporter.

KnowledgeBase Solutions Inc. is a leading provider of hosted and on-site knowledge management software that helps unlock the power of a company's knowledge as a means to improve efficiency, competency and profitability. KnowledgeBase.net, the company's flagship product, is a feature-rich... more

About Kemma Software Established in 1996, Kemma Software is an emerging leader in the help desk and tracking software market. Kemma Software services the global business community with customers in e-commerce, finance and technology. Clients include government agencies, education and... more

PeopleLink is dedicated to providing the highest possible level of service to our customers and end users. Your experience with our Community solutions is our first priority. We're committed to addressing your concerns, questions, and suggestions as quickly as possible.

Quintus Corporation (NASDAQ: QNTS) provides a comprehensive electronic customer relationship management (eCRM) solution to manage customer interactions, such as customer orders, inquiries and service requests, and deliver consistent customer service across multiple communication channels,... more

Inference is the leading provider of self-service and knowledge management solutions that help people solve problems on-line. Inference's Internet and knowledge management products, developed around its Case-Based Reasoning (CBR) technology, are used by leading organizations around the... more

Segnant specializes in providing low cost solutions to custom software projects. We combine intelligent code that understands your business with a user interface that is elegant and easy to navigate. We strive to provide these solutions without charging you high fees. We focus on... more

Servicesoft is a recognized leader in intelligent eService solutions. Its flagship product Servicesoft eCenter(tm) is a robust knowledge-driven eService solution that includes applications for self-help, e-mail response and live customer interaction. This comprehensive eService solution... more

Attenza is a leading online service for technical support. Our technology helps corporations automate, centralize, and personalize service and support for their employees and customers via the Internet. By using our service, companies such as CNET, Dell, Lycos, Mary Kay Cosmetics,... more

Founded in 1995, Island Data's first products provided automated email response for customer service managers in corporate contact centers. From these early formative days, Island Data recognized the value of listening to customers' needs, thoughts, and opinions in their own words. Today,... more

IssueTrak, Inc. was founded in 1992. For eight years the company specialized in custom software development before deciding to exclusively develop IssueTrak software, a Web Based tracking solution in 2000. Trader Publishing was the first company to purchase the IssueTrak solution in early... more

Genticity creates software which enables businesses and contact centers to reach and respond to their customers. Our products, Customer1 and Citizen311, are award-winning solutions providing the ultimate in customer and constituent care while delivering rapid return on investment. Our... more

Xigla is a software development company focused on providing web-based solutions for content management, customer support and live chat, banner ad tracking and e-marketing using the latest Microsoft Technologies (ASP.NET and SQL Server). Its patent pending XLA Architecture is designed to... more

Charter UK is a specialist provider of Customer Complaints and Feedback Management software. We have built upon years of customer management experience to develop leading edge customer service software solutions designed to deliver real business benefits and a measurable return on... more

CustomerSoft is a developer and distributor of customer management and enterprise-wide Customer Relationship Management applications and solutions designed to help companies increase both revenues and profits. The Company provides its customers with the ability to automate CRM functions... more

Cyracle is an innovator of online support software, enabling companies to improve their internal and external support while reducing costs. The company's flagship product, Cyracle Web Service, is an easy-to-use, comprehensive and affordable online support solution for businesses,... more

Aveo Inc. is dedicated to making the computing experience easier and more productive by combining the strengths of the PC and the Internet, while maintaining complete end-user privacy. Aveo offers an Internet-based customer communication and pre-emptive support service.

Novo Solutions, Inc. is a provider of web based customer support and knowledge management solutions. Our solutions help our customers serve their customers better and faster with innovative, easy to use and cost effective web applications. Founded in 1999 as a custom web development... more

CobbleSoft is a privately-held company and the creator of COIGN Enterprise, the world's most open and intelligent enterprise-level helpdesk and service management solution. Headquartered in the Finger Lakes region of New York State, its clientele encompasses small businesses to Fortune... more

PhaseWare provides Help Desk and IT Service Management solutions to meet our customers' needs. Our solution offers our customers a consolidated approach to IT Service Management. PhaseWare provides a traditional installed system solution for your help desk and support software needs.... more

PerlDesk offers reporting on the volume of requests, who is responding to which departments your customers are logging requests to. The extensive reporting allows you to have a real time overview of the effectiveness of your customer communications.