Affiliated Computer Services, Inc. (Affiliated Computer) is a provider of business process outsourcing and information technology services to commercial and government clients. The Company has two segments based on the clients it serves: commercial and government. The commercial segment... more

salesforce.com, inc. is a provider of software on demand. The Company provides customer relationship management (CRM) service to businesses of all sizes and industries worldwide. Approximately 41,000 customers worldwide use salesforce.com to manage their vital customer, sales and... more

About Siebel Systems: Siebel Systems, Inc. (NASDAQ: SEBL) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software enabling multichannel sales, marketing, and customer service systems to be deployed... more

Applix (Nasdaq: APLX) is a global provider of Business Performance Management and Business Intelligence applications, based on Applix's TM1. TM1 applications enable continuous strategic planning, management and monitoring of performance across the financial and operational functions... more

Interactive Intelligence, Inc. is a provider of software applications for contact centers and voice over Internet protocol (VoIP) applications to enterprises. The Company's solutions are installed by customers in industries including, but not limited to, financial institutions, higher... more

AMS (www.ams.com) is an international business and information technology consulting firm, one of the 20 largest such firms worldwide. AMS is the premier provider of business and technology solutions that dramatically improve business performance and create value for clients. AMS's suite... more

Nuance Communications, Inc. (Nuance) is a provider of speech-based solutions for businesses and consumers worldwide. The Company’s speech solutions are designed to transform the way people interact with information systems, mobile devices and services. Nuance offers businesses and... more

Witness Systems (NASDAQ: WITS) provides the contact center industry's first integrated performance optimization software suite to help global enterprises capture customer intelligence and optimize workforce performance. Comprised of business-driven and/or full-time customer interaction... more

Vignette Corporation (Vignette) provides Web content management, portal, collaboration, integration, interaction management, document and records management and imaging and workflow technologies. The Company’s Web content management, portal, collaboration, integration, interaction... more

Verint Systems Inc. (VRNT.PK), headquartered in Melville, New York, is a leading provider of actionable intelligence solutions for an optimized enterprise and a safer world. Today, more than 10,000 organizations in over 150 countries rely on Verint solutions to perform more effectively,... more

Aspect Software Inc. founded the contact center industry and is now the world's largest company solely focused on unified communications for the contact center. Our all-in-one, IT-ready solutions help two-thirds of the FORTUNE Global 100 and a variety of small and medium enterprises to... more

SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications.... more

Pivotal CRM helps organizations create superior customer experiences and offers rich functionality, a highly flexible application platform, a full customer relationship management application suite, and best-in-class customization abilities, all with a low total cost of ownership. The... more

E.piphany is a leading provider of marketing, sales and service solutions for the largest global enterprises. The company's integrated CRM suite, the E.piphany E.6 software solution, is driven by real-time intelligence to enable global businesses to better understand their customers and... more

SAS is the market leader in providing a new generation of business intelligence software and services that create true enterprise intelligence. SAS solutions are used at 40,000 sites - including 96 of the top 100 companies on the FORTUNE Global 500® - to develop more profitable... more

Autonomy Corporation plc (LSE: AU. or AU.L) is a global leader in infrastructure software for the enterprise and is spearheading the meaning-based computing movement. Autonomy's technology forms a conceptual and contextual understanding of any piece of electronic data including... more

DSC provides a utility that helps administrators create TTY messages online for use with our message broadcasting systems and services. This TDD application can be invoked from an API routine as well. It can also be embedded in your website. Your messages can be transmitted to us in text... more

eGain Communications Corporation is a provider of customer service and contact center software that enables companies to build customer interaction hubs. Its application suite, eGain Service, is available through licensed or hosted models. It includes integrated applications for Web... more

Rockwell Automation, Inc. (Rockwell Automation), is a global provider of industrial automation power, control and information solutions. The Company operates in two segments: Architecture & Software and Control Products & Solutions. The Architecture & Software segment contains all... more

ACS is a national leader in state healthcare program administration, offering a full spectrum of systems and complementary services through an integrated solution. From care management solutions and child health programs to pharmacy benefits management and traditional Medicaid fiscal... more

ViryaNet is a provider of software applications that improve the quality and efficiency of an organization's service operations. ViryaNet's flagship product -- ViryaNet Service Hub -- combines the power of the Internet, the freedom of wireless technologies, and the resources of ViryaNet's... more

Talisma is a leading provider of web-driven customer service solutions that integrate the power of email, chat, real-time collaboration and telephony applications with a mature, robust multi-channel interaction management platform, comprehensive analytics and a fully integrated... more

Astea International Inc. (Astea) develops, markets and supports service management software solutions, which are licensed to companies that sell and service equipment, and/or sell and deliver professional services. Astea’s solutions are used in industries, such as information technology,... more

S1 Corporation (S1) is a provider of software and related services that automate the processing of financial transactions. Its solutions are designed for financial organizations, including banks, credit unions, insurance companies, transaction processors, payment card associations, and... more

NCR Corporation (NCR) along with its subsidiaries provides technology and services that help businesses interact, connect and relate with their customers. The Company operates in five segments: Financial Self Service (which includes the Company's automated teller machines (ATM business),... more

Chordiant Software, Inc. (Chordiant) is an enterprise software company, which delivers products that help in improving the customer front-office processes for the global banking, insurance, healthcare and telecommunications markets. Chordiant provides companies in these markets with... more

Jacada Ltd. develops, markets and supports unified service desktop and process optimization solutions that simplify and automate customer service processes. Its customer service and support market products include Jacada Fusion and Jacada Workspace. Its customer service and support market... more

LivePerson, Inc. (Liveperson) is a facilitator of online ecommerce interaction, enhancing real-time sales, customer support and personalized expert advice. LivePerson’s hosted platform supports and manages real-time online interactions chat, voice/click-to-call, e-mail and... more

With approximately 23,000 employees in over 30 countries, Getronics is one of the world's leading providers of vendor independent solutions and services to professional users of Information and Communication Technology (ICT). Through consulting, integrating, implementing and managing... more

Percussion Software is a dynamic, growing company comprised of highly intelligent, motivated and energetic people with offices in North America and Europe and hundreds of customers worldwide. We are always searching for the best and brightest to join our team! We offer competitive... more

ASC, headquartered in Hoesbach, Germany, is a leading global provider of integrated communications recording and quality monitoring solutions for contact centers, financial institutions, and public safety and government organizations. With more than 40 years experience in the... more

With worldwide headquarters in Denver, Colo., CSG Systems is a subsidiary of CSG Systems International, Inc. (NASDAQ: CSGS) Serving telecommunications service providers in over 40 countries, CSG is a leader in next-generation billing and customer care solutions for the cable television,... more

Based in Phoenix, Ariz., MphasiS Healthcare Solutions* (Eldorado Computing, Inc.) specializes in health insurance application development, business process outsourcing (BPO) services, IT engineering and operational consulting. The company serves the full spectrum of organizations... more

Tridion is the leading provider of best of breed enterprise class Web Content Management solutions. Tridion's solutions empower enterprises to provide compelling, consistent and personalized customer experiences across multiple web sites in multiple languages and through multiple (online)... more

APAC Customer Services, Inc. (APAC) is a provider of customer care services and solutions to market leaders in the healthcare, business services, communications, publishing, travel and entertainment and financial services industries. It operates nine customer care centers in the United... more

Dimension Data (LSE: DDT), a specialist IT services and solutions provider, helps clients plan, build, support and manage their network and IT infrastructures. Dimension Data applies its expertise in networking, security, operating environments, storage and contact center technologies and... more

Lightbridge, Inc. (NASDAQ: LTBG) is a leading e-commerce, analytics and decisioning company that businesses trust to manage customer transactions. Lightbridge adds value to fraud screening, credit qualification and payment authorization. Lightbridge solutions leverage intelligent... more

Source Technologies was founded in 1986 to provide custom printing solutions for businesses. Initially these included custom interfaces, barcode solutions - any special print technology needed to solve a particular customer problem. Since that time, we have actively listened to our... more

SER Solutions, Inc. delivers unsurpassed contact management and speech analytics solutions to support business activities such as planned and proactive customer care, telemarketing, collections, market research, fundraising, emergency notifications, and political calling. SER's solutions... more

Apropos Technology, Inc. (NASAQ: APRS), develops, markets and supports a comprehensive interaction management for managing real-time customer interactions across a variety of communications media, including E-mail, Web, Fax and Voice. The solution enables eBusiness sales, marketing and... more

Genesys Telecommunications Laboratories, Inc., an Alcatel company (NYSE: ALA, Paris: CGEP.PA), is 100% focused on software for call centers. Genesys recognizes that better interactions drive better business and build company reputations. Customer service solutions from Genesys deliver on... more

HNC Software Inc. (NASDAQ: HNCS) is a leading provider of high-end analytics and decision management applications and tools that enable global companies to manage customer interactions by converting data and business experiences into real-time recommendations. HNC's proven software... more

iPhrase provides award-winning solutions that help organizations leverage their enteprise content to increase revenue, reduce support costs, boost productivity, and make better business decisions. The OneStep Solution Suite addresses many of today's eBusiness and eService challenges by... more

InQuira provides extensive support resources to help customers optimize their investments in InQuira's intelligent search and knowledge management solutions. InQuira Professional Services personnel provide world-class project management skills, industry expertise and technical know-how... more

VSI provides a multi-tiered menu of extensive services, including custom software, interface development, connectivity expertise, and database conversion assistance. Implementation consulting, planning, hardware procurement, technical support, education and training are also integral... more

Blue Martini Software delivers on the promise of CRM. With the Blue Martini 4 eCRM application suite, Blue Martini Software helps companies understand, target and interact with their customers and business partners across multiple touch points. The suite includes four applications: Blue... more

NICE Systems (NASDAQ: NICE - News) is the leading provider of Insight from Interactions solutions and value-added services, powered by the convergence of advanced analytics of unstructured multimedia content and transactional data - from telephony, web, email, radio, video, and other... more

Spanlink Communications is a leading provider of REAL Unified Communications and Customer Interaction solutions that leverage VoIP technology. Spanlink has nearly 20 years of customer interaction solution experience and a history of delivering results from leading-edge technology.... more

Since 1989, Viecore has been committed to producing quality work for mid-sized to enterprise-level companies. Viecore has built its solid reputation on the delivery of complex enterprise solutions, helping our customers expand their business and improve efficiencies. Viecore uses its deep... more

Vangent, Inc. is a leading global provider of information management and business process outsourcing services to government, commercial, education and healthcare organizations. We design, build and operate mission-critical systems and processes to seamlessly deliver vital information,... more